Refund policy

All sales are final unless an item arrives damaged, defective, or incorrect.

If there's an issue with your order, contact us at admin@ravenreserve.net within 14 days of delivery with your order number and photos of the item, and we'll work with you on a replacement, store credit, or refund.

Event tickets and Reserve Sessions bookings are non-refundable but may be transferable at our discretion.

Any other requests are reviewed on a case-by-case basis. Approved refunds are issued to the original payment method.